Quality Power-Lite industries inc. is registered ISO 9001:2008.
 Our Policy Statement establishes the top-level approach the Company takes to ensure that everything we do is done well, and that we continually improve our business effectiveness, profitability and on-going investment. It is thus important to us all as it applies to all the Company activities we undertake. There are 4 key elements:
Customer Focus: We are here to provide world class engineering, support services and products to all of our customers. Therefore, POWER-LITE INDUSTRIES will place the highest importance on satisfying the expectations of its customers for quality, delivery and value for money.
Continual Improvement: To realize our business aspirations, we must improve our performance and customer care by continuous improvement throughout the business. Therefore, POWER-LITE INDUSTRIES will continually improve its business cost-effectiveness,  competitiveness and customer satisfaction.
Quality Culture: POWER-LITE INDUSTRIES is committed to developing a culture of improvement and learning. Thus, through best management practices and by appropriate training and development of its staff, POWER-LITE INDUSTRIES will enhance its culture of quality performance and customer focus.
Management System: POWER-LITE INDUSTRIES is committed to achieving the highest standards in all that it undertakes and will carry out its work to the relevant accredited standards in those key areas which apply across the whole of our activities. To achieve its business objectives and support its evolving business needs, POWER-LITE INDUSTRIES will continually develop its management arrangements, performance measurement, assessments, reviews and training whilst meeting in full the requirements of applicable quality standards.
To insure our continuous improvement, we invite our clientele to complete the following anonymous surveys: CUSTOMER SATISFACTION WITH OUR PRODUCTS AND SERVICES CUSTOMER SATISFACTION WITH OUR TECHNICAL SUPPORT |
